Gamloft specializes in digital products and services. No physical goods are shipped.
Digital Delivery
All products sold on our website are delivered electronically. Depending on the product type, delivery methods may include:
- Activation codes or digital keys;
- In-game top-up services;
- Subscription credentials or redemption codes;
- Account information where applicable.
Delivery Time
Most orders are processed automatically and delivered within minutes after successful payment.
Typical delivery times:
- CD Keys: Instant to 15 minutes
- Game Top-Up Services: 5 minutes to 2 hours
- Subscription Products: Up to 24 hours
- Certain manually fulfilled products: Up to 48 hours
Delivery times may vary due to:
- Payment verification procedures;
- Temporary supplier delays;
- High order volume;
- Technical issues beyond our control.
Delivery Methods
Products may be delivered through:
- Order confirmation page;
- Customer account area;
- Email notifications;
- Direct in-game fulfillment where applicable.
Customers are responsible for providing accurate email addresses and account information.
Failed Delivery
If a product has not been delivered within the expected timeframe, customers are encouraged to contact our support team. We will investigate the issue and provide assistance, replacement, or other appropriate resolutions where applicable.
Incorrect Information
Gamloft is not responsible for delays or failed deliveries resulting from inaccurate information provided by customers, including incorrect email addresses, user IDs, server selections, or region selections.
Contact
For delivery-related inquiries, please contact:
Email: [email protected]
